Frequently Asked Questions


Can I get a price quote over the Internet?

The process of pricing a job involves many variables. We feel that we can give you a better cost estimates by asking specific questions to determine all those variables. Call us with your request ... and we can put together a quote and then email it to you.
(If you need a quote, don't hesitate to call Aztec today at 812-422-1462 or 812-477-4453.)


What are job turnaround times?

Aztec accepts work on a first-come, first-serve basis, and turnaround times are dependent on the amount of work already accepted. Our basic goal is to have all jobs completed within 5 working days. Larger projects may require more time. Tell us when you need the job, and we will do our best to meet your deadline.


What type of files can Aztec work with?

When bringing native files to the printer, fonts can be a major problem. To eliminate the problem, use software that allows fonts to be converted to outlines. Otherwise, try to use basic fonts like Times or Helvetica. Other formats we work with are: TIF, EPS, PDF and JPG. Make sure if you are using low a cost or photo proprietary software, you save files in one of these formats. Call us if you have any questions.


Can I send my file over the Internet?

Yes. For smaller files, download to our email address. Larger files can be downloaded to www.sendspace.com. Once the file has been uploaded, you will be given a link name to that file. Email us the link and we can download your files. Documents designed in applications Aztec can read (See What Applications Aztec Uses) will save you time, minimize errors, eliminate travel and make revising and reordering easier and faster. If you have multiple files, please archive them in a compressed file format. However we do ask that you get us a printout of what your file should look like by faxing, mailing or dropping it off. This is to ensure that all of the graphics and fonts are printing correctly.


Can I scan my own photos or use digital pictures in my graphic layout?

Yes. The quality of the reproduction of your picture is in direct correlation with the quality of your scan or digital photo. You must scan or save your digital photos to be at least 300 dpi for the best quality print reproduction. Quality is best achieved when using the native file. Inkjet printouts do not reproduce well. When printing a full color document, photos must be saved as a CMYK image at 300 dpi. If you need assistance in preparing your files, call (812)477-4453, our specialists will be happy to assist you.